Welcome to siirigo, we aim to provide an extensive range of hig upport center is always at your service.
30 day returns warranty
If you have any reason or suggestion that you are not satisfied with the order, please contact our customer service atsupport@siirigo.comwithin 30 days after receiving the product to request a return. Our customer service team will provide you with our return address. And all return shipping fees are at customers' own expense. Our customer service will always provide the best service for our customers. Note: Due to external factors such as equipment and screen brightness, the product image will be different from the actual product.
GET A SOLUTION
Steps to contact us:
Please email us atsupport@siirigo.comdescribing the issue in detail, including the return reason, along with your order number and sku product number. for defective, incorrect or not as described items, please send us a clear picture or video of the problem. please keep the picture below 2 mb.
Our solutions:
1. siirigo's responsibility · If our company is responsible for the issue, we will allow a return to our warehouse for a refund and/or an exchange. · Once we receive the item, we will offer compensation or resend for free a replacement at our expense.
2.Customer's responsibility · If the customer has ordered an incorrect size, product or simply wants to exchange the item, we can also allow a return. · The customer is responsible for the shipping fee for an exchange, and we will refund the original product cost upon receiving the returned item. all shipping fees are non-refundable.
NOTES ABOUT WARRANTY
Our warranty does not apply to products listed under the following categories: contact lenses, swimwear, lingerie, earrings, and clearance items, or any discounted items provided siirigo did not make a mistake. if siirigo made a mistake, we will always resolve the issue to your satisfaction.
All returned items must be in brand new condition, unused/unworn, unwashed, with all original tags and their original packaging intact.
Compensation time-frame
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution. After this time, the refund time-frame is as below: Paypal account refunds: Up to 48 hours Credit card refunds: Between 7-14 business days Wallet refunds: Up to 24 hours.
COMPENSATION TIME-FRAME
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution. After this time, the refund time-frame is as below: Paypal account refunds: Up to 48 hours Credit card refunds: Between 7-14 business days Wallet refunds: Up to 24 hours.
Please feel free to email us atsupport@siirigo.comanytime, siirigo is at your service!
Be sure to contact our customer service before returning the goods, do not return the goods privately! Please call us during our office hours from mon-fri 00:00-03:30 and 19：30--24:00 (american est)
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product.
${function(){
const settings_product_title = "title";
const product_grid_image_size = "natural";
const settings_product_image_hover_on = true;
let settings_product_save_label = false;
const product_sold_out_label = true;
const settings_product_swatches_name = ["color"];
const settings_collection_color_swatches = true;
const variantShowLimit = 4;
const private_id = 'product-tmpl-' + Math.random().toFixed(6).slice(-6)
const product_variants = data.variants || [];
const product_id = data.id;
const images = data.images || [];
const image = data.image || {};
const imageWidth = image.width;
let imageHeight = image.height;
if (product_grid_image_size !== 'natural') {
imageHeight = (imageWidth * parseFloat(product_grid_image_size)) / 100;
}
const price = Number(data.price_min);
let compareAtPrice = Number(data.compare_at_price);
let offRatio = data.off_ratio;
const type = data.type;
const isMock = data.isMock;
let product_image_hover_on = false;
for (let i = 0; i < product_variants.length; i++) {
const item = product_variants[i];
const vcap = Number(item.compare_at_price);
if (item.price == price && vcap > compareAtPrice) {
compareAtPrice = vcap;
offRatio = item.off_ratio;
}
}
let second_image = null;
if (settings_product_image_hover_on) {
for (let i = 1; i < images.length; i++) {
const img = images[i];
if (img.src && img.src.indexOf('video=') === -1) {
second_image = img;
product_image_hover_on = true;
break;
}
}
}
let sold_label_on = false;
let sale_label_on = false;
if (settings_product_save_label == null) {
settings_product_save_label = true;
}
if (!data.available && product_sold_out_label) {
sold_label_on = true;
}
if (settings_product_save_label && compareAtPrice > price && data.available) {
sale_label_on = true;
}
const diffPrice = compareAtPrice - price;
const variantValues = [];
const showVariants = [];
if (data.need_variant_image && settings_collection_color_swatches && settings_product_swatches_name.length > 0) {
for (let i = 0; i < (data.options || []).length; i++) {
const option = data.originData.options[i];
const optionName = option.name && option.name.toLowerCase();
if (settings_product_swatches_name.includes(optionName)) {
for (let j = 0; j < product_variants.length; j++) {
const variant = product_variants[j];
const value = variant.options[i].value;
if (!variantValues.includes(value)) {
variantValues.push(value);
showVariants.push(variant);
}
}
break;
}
}
}
return `
30 day returns warranty
GET A SOLUTION
NOTES ABOUT WARRANTY
COMPENSATION TIME-FRAME